photo: campus gates at Washington Square Hall entrance

Mediation Center

The Mediation Center provides dispute resolution services for SJSU students experiencing a conflict with another student, friend, family member, roommate, classmate, significant other, landlord, or a member of the university faculty or staff.

In mediation, a neutral third-party facilitates communication between disputing parties so they can work through their differences and reach agreement. The mediators don't take sides and don't make judgments. They are there to help the parties talk things through in a constructive, effective manner.

Mediation is a way for parties to get issues cleared up before the situation gets out of hand or more formal processes need to take effect. This way the parties come up with a solution on their own rather than having an outside authority decide for them.

Why choose mediation?

Mediation is a way for you to proactively address a conflict situation in a constructive manner.
Mediation provides a safe, confidential forum where you can be heard and feel respected.
Mediation allows the participants to decide on a solution, instead of having someone else decide for them.
Mediation is an alternative to violence. Parties proactively address conflict before it gets out of hand.

The Mediation Center cannot mediate cases between staff or faculty members. If you are faculty or staff member in a dispute please visit our Faculty and Staff Resources for available options.

Additional Information

Conflict & Common Ground
One Washington Square
San José, CA 95192-0031
408.924.5883
Located in ADM 218