Academic InstructionThere are a number of for-credit classes that explore the theories
of conflict and teach practical skills. For class dates and times
please refer to the current schedule of classes or contact the respective
department.
CONFLICT MANAGEMENT SKILLS
COMM 115 - Conflict and Conflict Resolution
(Communication Studies)
In this course students will explore the communication surrounding
conflicts in interpersonal and small group settings. They will look
at communication theories and use them to understand the interpersonal
and social issues involved in conflict. Further, we'll apply
those communication theories toward utilizing a sound conflict management
program. We'll learn about how and when to manage and resolve
conflicts, and how and when to foster conflicts when they can be beneficial.
Students will develop the basic knowledge
and skills that are necessary to be an effective mediator. This course complies
with the 40 hour basic mediation training that is recommended for
mediators in the state of California and it is based on the Santa Clara County
training for mediators. You will earn a certificate upon successful
completion of the course from the county of Santa Clara.
Please see the green sheet for more information COMM116
JS 110 - Crisis Intervention, Mediation and Restorative Justice
(Justice Studies)
Review of theory, research and practical skill development in communication
and problem resolution strategies using techniques of crisis intervention,
mediation and restorative justice in community policing, family court,
dependency court and juvenile justice settings. Offered by Justice
Studies.
ANTH 187 - Facilitative Leadership
(Anthropology)
Want to know how people can work better together? Lean techniques
to enhance teamwork by leading more effective meetings and facilitating
small groups. This class is offered in conjunction with ANTH 195,
Leadership Practicum.
Provides conflict resolving and negotiation techniques. Case studies
demonstrate applications of these methods in real world business,
personal, interpersonal and international situations. Emphasis on
acquiring and improving skills.
BUS 253 - Conflict Management and Negotiation
(MBA Program)
Introduces a theoretical framework and skill-building exercises/simulations
for negotiating agreements in adversarial or competitive relationships.
Explores conflict resolution methods applicable to commercial transactions,
employee relations, union management negotiation and contract disputes,
as well as international diplomacy. Prerequisite: Graduate standing.
PSYC 266 - Mediation and Conflict Resolution
(Psychology)
This is a practicum course in mediation techniques for divorcing
couples who are having difficulty arriving at satisfactory child custody
arrangements. Training will be part didactic and part practical involving
1-3 sessions per client couple.
URBP 275 - Conflict Resolution for Environmental and Urban Planners
(Urban and Regional Planning)
This is a graduate course on the uses of negotiation, mediation,
facilitation, arbitration and other alternative dispute resolution
methods to resolve disputes generally, with a focus on environmental
and urban planning conflicts. The practice of conflict resolution
is a relatively new field to both planning and law. We will examine
a wide variety of devices to address conflict, from role playing to
consensus building, and perhaps invent some new techniques along the
way.
CONFLICT IN CONTEXT
ANTH 146 - Culture and Conflict
(Anthropology)
Problems of change, especially in multiethnic societies of both established
and emerging nations. Technological development, modernization, social
changes and value conflicts.
Fundamental human questions about causes of war, definitions of peace
and approaches toward achieving peace from perspectives of historical
and contemporary thinkers, including philosophers, political leaders,
military strategists and diplomats.
Contemporary problems (e.g., ecology, abortion, war, gender, sexuality
and race) as interpreted by a diverse range of American ethno-religious
groups.
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